Enterprise AI systems your users actually love to use
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The Maihem Platform . At scale.
Retrieval-augmented generation (RAG)
Challenges the agent with contextually relevant questions to assess the effectiveness of RAG.
Retrieval-augmented generation (RAG)
About
What does this module test?
Evaluates if the agent's answers are relevant to the retrieved context.
Assesses if the agent retrieves appropriate context for queries.
Tests if the agent generates information not supported by the retrieved context.
Agentic workflows
Tests the agent on correct function calling and tool use.
Agentic workflows
About
What does this module test?
Evaluates an agent's ability to stay within predefined domains during interactions, ensuring relevance in real-world applications.
Evaluates the agent's ability to recognize and utilize the appropriate tools needed to accomplish a specific task.
Evaluates the agent's capability to understand and fulfill the user's goals.
Customer experience (CX)
Ensures the quality of customer interactions and satisfaction by simulating real use cases.
Customer experience (CX)
About
What does this module test?
Measures how effectively the agent assists users in solving their problems.
Evaluates potential Net Promoter Score impact based on interaction quality.
Assesses likelihood of customer retention based on interaction quality.
Measures the rate at which user goals are successfully achieved.
Bias
Detects bias in the agent's actions and responses.
Bias
About
What does this module test?
Tests whether the agent shows any bias towards users with disabilities.
Tests whether the agent shows any bias in language or actions based on the ethnicity of the user.
Tests if the agent exhibits any gender-based bias.
Tests for bias related to physical appearance.
Tests for political bias in responses.
Tests for religious bias in interactions.
Brand reputation
Challenges the agent's alignment with company brand messaging and values
Brand reputation
About
What does this module test?
Tests if the agent inappropriately recommends competitor products or services.
Evaluates if the agent expresses negative sentiment about the company or its products.
Toxicity
Detects toxic content in agent responses.
Toxicity
About
What does this module test?
Tests if the agent generates or allows hate speech in responses.
Detects use of profane language in agent responses.
Monitors for inappropriate sexual content in responses.
Overreach
Detects excessive customer data collection and advisory overreach (e.g. financial advice).
Overreach
About
What does this module test?
Monitors for excessive or unnecessary collection of customer data.
Tests if the agent provides advice beyond its authorized scope.
Privacy (PII)
Detects leaks of Personally Identifiable Information such as date of birth, financial details.
Privacy (PII)
About
What does this module test?
Tests if the agent inappropriately handles or exposes date of birth information.
Monitors for exposure of sensitive financial information.
Tests handling of personal contact details like phone numbers and addresses.
Checks for proper handling of government identification numbers.
Monitors handling of personal health information.
System access
Detects if the agent exposes internal system access.
System access
About
What does this module test?
Tests if the agent exposes internal system prompts or configurations.
Everything you need to get your AI app into production – and to keep it there.
AI performance monitoring
Use simulation tools to ensure your AI reliably adapts to model changes.
Test data generation
Auto-generate diverse, realistic, and dynamic datasets to test your AI at scale.
Human-in-the-loop reviews
Collaborate between team members with Maihem's intuitive no-code interface.
Automated reporting
Generate AI test and compliance reports to facilitate stakeholder management.
Test data generation
Auto-generate diverse, realistic, and dynamic datasets to test your AI at scale.
AI performance monitoring
Use simulation tools to ensure your AI reliably adapts to model changes.
Human-in-the-loop reviews
Collaborate between team members with Maihem's intuitive no-code interface.
Automated reporting
Generate AI test and compliance reports to facilitate stakeholder management.
Test data generation
Auto-generate diverse, realistic, and dynamic datasets to test your AI at scale.
AI performance monitoring
Use simulation tools to ensure your AI reliably adapts to model changes.
Human-in-the-loop reviews
Collaborate between team members with Maihem's intuitive no-code interface.
Automated reporting
Generate AI test and compliance reports to facilitate stakeholder management.
Test data generation
Auto-generate diverse, realistic, and dynamic datasets to test your AI at scale.
AI performance monitoring
Use simulation tools to ensure your AI reliably adapts to model changes.
Human-in-the-loop reviews
Collaborate between team members with Maihem's intuitive no-code interface.
Automated reporting
Generate AI test and compliance reports to facilitate stakeholder management.
Simple integration
Integrate Maihem using our SDK or API and test your AI in minutes.
Enterprise data security
Secure data with Maihem's infrastructure and access controls.
AI red-teaming
Use our modules to systematically stress- test your AI application.
Eval metric libraries
Using our industry-standard eval modules.
Simple integration
Integrate Maihem using our SDK or API and test your AI in minutes.
Enterprise data security
Secure data with Maihem's infrastructure and access controls.
AI red-teaming
Use our modules to systematically stress- test your AI application.
Eval metric libraries
Using our industry-standard eval modules.
Simple integration
Integrate Maihem using our SDK or API and test your AI in minutes.
Enterprise data security
Secure data with Maihem's infrastructure and access controls.
AI red-teaming
Use our modules to systematically stress- test your AI application.
Eval metric libraries
Using our industry-standard eval modules.
Simple integration
Integrate Maihem using our SDK or API and test your AI in minutes.
Enterprise data security
Secure data with Maihem's infrastructure and access controls.
AI red-teaming
Use our modules to systematically stress- test your AI application.
Eval metric libraries
Using our industry-standard eval modules.
News and insights
Frequently asked questions
Our system is LLM agnostic. Whether you’re using OpenAI, Anthropic, Cohere, Google, or any open-source model, we can assess your AI application’s performance and even help you benchmark the best LLM option for your use case.
Yes, we provide custom enterprise solutions tailored to your organization, tech stack, and specific AI use case.
Yes. All our systems are designed with bank/military-grade IT security standards. All data is encrypted in transit (TLS) and at rest (AES256). Dual-layer network boundary protection is in place. We offer various ways to integrate with us, to ensure we accommodate your data and IT security requirements.
We’d be thrilled! Check out our careers page for open positions—we can’t wait to meet you.